You received the wrong item. You will need to take a picture of the wrong item and send it to my inbox. The item is completely different as it was described.All the products are 100% authentic. It also does not include reimbursement for any cost involving the labor, installation or re-installation of the autopart. The item "Transmission Motor Mount For10/15 Ford Chevrolet Captiva Equinox 2.4L 3.0L" is in sale since Thursday, April 27, 2017. This item is in the category "eBay Motors\Parts & Accessories\Car & Truck Parts\Engines & Components\Motor Mounts". The seller is "midnight_autoparts" and is located in Miami, Florida. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, Sweden, South Korea, Indonesia, Taiwan, South africa, Thailand, Belgium, France, Hong Kong, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Russian federation, Israel, Mexico, New Zealand, Philippines, Singapore, Switzerland, Norway, Saudi arabia, Ukraine, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Malaysia, Brazil, Chile, Colombia, Costa rica, Dominican republic, Panama, Trinidad and tobago, Guatemala, El salvador, Honduras, Jamaica.